Our core values and how we leverage them to take your business on the digital transformation journey.

Discover

Business Analysis

Gain a deep understanding of your business and processes.

Visualisation

Process maps, design mock-ups and other visualisations are developed to demonstrate the potential to stakeholders.

Proof of Concepts

System proof of concept created to demonstrate specific functionality.

Envision

Roadmap

Define the programme of work based on agreed prioritisations.

Technical Solution Design

Design of the fundamental system components required to provide the end-to-end solution.

Change Impact

Assessment on the effect of implementing the solution across the business.

Deliver

Analysis

Detailed design down to data fields, forms, functions, outputs, and security.

Implement

Configuration, customisation, setup, data migration, reports, visualisations, and change management.

Show and Tells

Milestone sessions to demonstrate the solution, seek feedback and confirmation of build.

Quality Assurance

Confirmation with business users that they will be able to achieve their job functions using the system.

Support

Support Service Level Agreements

Service level agreement optimised to the customer solution, defined and optional support components.

Upgrade Readiness

Analysis of solution and identification of components requiring work in preparation for Microsoft releases.

New Feature Analysis

Analysis of new functional components due in Microsoft release and potential value to the customer.

Our Core Values

Our core values and how we leverage them to take your business on the digital transformation journey.

  • Quality

Sustainable solutions that meet objectives.

  • Cooperation

Teamwork, trust and communication.

  • Pragmatism

Keep it simple and use native capability before building.

  • Integrity

Honesty, reliability and trust.

  • Recognition

Credit where credit is due.

  • “Thanks to Adaptable, our CRM reflects our unique business needs, our sales management processes have significantly improved, and our business is better setup to handle increased customer demand and growth.”

Mary Sue Critchlow
General Manager
Critchlow Geospatial

  • “The team at Adaptable take a very collaborative and consultative approach to things, and by doing so provide a comfortable and reliable set of hands, that is both receptive to the needs of other partners whilst still being innovative with their own ideas.”

Zach Dickson
Microsoft Sales Manager
Dicker Data

  • “Adaptable has proved to be the right choice for us, with direct communication lines to key decision makers and their technical team being a welcome feature of our working relationship.”

Neil Bain
Chief Financial Officer
LGFA

  • “One of the stands out for me, was how dedicated the Adaptable team were in taking the time to truly understand and document our requirements to ensure we didn’t get any surprises later.”

Sonja Spratt
Senior Business Analyst

  • “We now use fewer resources to ultimately generate more work”

Mark Ericson
Director
Hermpac