Professional Services

  • Enhance your customer service offering, all whilst reducing complexity, centralising your IP storage and having better control and visibility around your productivity.

Regardless of which part of the professional services space you operate in, your greatest assets are often the relationship you develop, foster and nurture over the course of your business association. Help your business succeed by developing business application tools designed to leverage your greatest asset, all whilst allowing you to keep your finger on the pulse in terms of sales conversion, forecasting, productivity and profitability.

Adaptable Consulting works with like-minded professional service providers to:

  • Implement and optimise customer relationship management systems designed to help close leads faster, identify new business opportunities and provide better forward work forecasting.

    • Provide greater visibility around jobs, project productivity and margin analysis.
    • Extend solutions to enable remote field staff the ability to view and capture data at source, providing real-time visibility of remote work and a higher degree of data accuracy.
    • Centralise the storage of all customers rich information and IP to reduce risk associated with manual processes and key personnel reliance.
    • Provide more seamless information flow across a customer sales journey from sales through to projects, account management and billing.
    • Enhance marketing activities based on real time customer segmentation and interactions.
    • Develop intuitive reporting via dashboards to allow business leaders a true birds-eye view of the company performance to enhance decision-making capability.

  • Testimonials

  • “Thanks to Adaptable, our CRM reflects our unique business needs, our sales management processes have significantly improved, and our business is better set up to handle increased customer demand and growth.”

Mary Sue Critchlow
General Manager
Critchlow Geospatial

  • “The team at Adaptable take a very collaborative and consultative approach to things, and by doing so provide a comfortable and reliable set of hands, that is both receptive to the needs of other partners whilst still being innovative with their own ideas.”

Zach Dickson
Microsoft Sales Manager
Dicker Data

  • “Adaptable has proved to be the right choice for us, with direct communication lines to key decision makers and their technical team being a welcome feature of our working relationship.”

Neil Bain
Chief Financial Officer
LGFA

  • “One of the stands out for me, was how dedicated the Adaptable team were in taking the time to truly understand and document our requirements to ensure we didn’t get any surprises later.”

Sonja Spratt
Senior Business Analyst

  • “We now use fewer resources to ultimately generate more work”

Mark Ericson
Director
Hermpac